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The Story Of A Doctor's Telephone

RRP $16.99

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This collection of literature attempts to compile many of the classic, timeless works that have stood the test of time and offer them at a reduced, affordable price, in an attractive volume so that everyone can enjoy them.


Adult Telephone Protocols

RRP $285.99

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Adult Telephone Protocols a powerful decision-support tool designed to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization as its companion resource, Pediatric Telephone Protocols. More than 100 proven protocols cover 95% of the most common adult complaints-everything from insect bites and sunburn to breathing difficulty, seizures, and wound infections.

Time-saving, care-enhancing features include

Highlighted triage assessment questions
Practical home care instructions
Call prioritization guide "Red flag" checklist for office support staff
Over-the-counter medication advice
Office resources checklist
Reproducible triage log sheets
and more!

NEW in the 3rd Edition

Nearly all protocols substantially revised and updated

All-new protocols including
Arm Pain
Hand and Wrist Pain
Leg Pain
Weakness (Generalized) and Fatigu
e

New 2-column format for easier protocol review and more efficient triage

Updated over-the-counter medication dosage recommendations

Updated resource listings
.


Telephone Switching Systems

RRP $513.99

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Here is the definitive Bible on the architectures of the systems that provide telephone service, including a look at architectures for future systems. Describing in detail the hardware and software of four major systems widely used in the US today, plus two others commonly used worldwide, you get the comprehensive information you need to understand switching systems in historical context and in relation to regulatory frameworks. Plus, you see how factors such as customer services and modern computer applications have affected switching systems, and you get background discussions on relevant theory and boundary conditions -- such as transmission systems, telephone operation, and the human element.



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