Here is the definitive Bible on the architectures of the systems that provide telephone service, including a look at architectures for future systems. Describing in detail the hardware and software of four major systems widely used in the US today, plus two others commonly used worldwide, you get the comprehensive information you need to understand switching systems in historical context and in relation to regulatory frameworks. Plus, you see how factors such as customer services and modern computer applications have affected switching systems, and you get background discussions on relevant theory and boundary conditions -- such as transmission systems, telephone operation, and the human element.
Adult Telephone Protocols a powerful decision-support tool designed to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization as its companion resource, Pediatric Telephone Protocols. More than 100 proven protocols cover 95% of the most common adult complaints-everything from insect bites and sunburn to breathing difficulty, seizures, and wound infections.
Have you ever thought about starting and running your own call answering service? But are just not sure where / how to start? Author, Lisa Newton can guide you through the process. You don't have to source the call centre, hire the equipment and recruit the telephonists all by yourself - there is an easier and quicker way. This book explains how you can start and run a telephone answering service quickly & easily, how to find clients and how to grow the business. Get 20% off the online 'how to start your own telephone answering service course' using this link: https://www.udemy.com/how-to-start-and-run-a-telephone-answering-service-business/?couponCode=TELAMZN20
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